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Complaints Process

All of us at ISPDr gives 100% to getting the job right, or sorting that minor issue with a Member. But there may be times when things just don't go exactly to plan and matters arise that need some attending too.

So, if you ever have a matter that needs attention that has not been explained or covered in our Terms & Conditions please contact us today and we will do what we can to help you out.

How to Contact Us regarding a Complaint

You can email us at or call during us during Business hours on 1300-654-797 and one of our team will speak with you.
If you prefer to mail us via post on the matter, please see the information below for our postal details.

Operations Manager
PO Box 664
NSW 2567
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